Customer Testimonials in Chester, VA
What struck me about Chad in sales was his product knowledge. This gave me confidence about his opinion when I asked him. Also, when I changed my mind, he took it in stride. Wendy in financing helped me make key decisions that eased my concerns.
Good deal good folks wish cam was closer to Moseley. Will continue to travel there
excellent sales representative, quick process and great vehicle choices. I will be back again. Caryln was great!!!
Excellent service. Very professional will recommend to family and friends who are in the market for a new vehicle
My wife and I needed to purchase a new Honda odyssey. We called and talked to Richard Miller. We agreed to come on Friday to look at the vehicle. Shawn Tyner met us there and showed us the vehicle. He made the process so easy, explained all the features and got us a great deal. Wendy Sparks was amazing to work with for the financing. We highly recommend this team of salesmen .
Eddie was my salesman, he was very knowledgeable and had patience while working with me !
I felt they were fair in what I was given in trade . I was very impressed with my sales agent Augusta 💕. She listened to my needs and desires for a specific new vehicle. She found what I was looking for . I left a happy customer and remain a dedicated Honda driver. Also have made a new friendship in Augusta 😍
Friendly, helpful service. They wanted to be certain I got what I wanted. I would give them 20 stars if I could.
I had a great car buying experience at CMA Honda. I knew what I was looking for and had a budget when I walked in. When I sat down with the finance manager we stayed within that budget and I walked out with what I wanted. Everyone won! Thank you Kirk!
Caryn Rogers was a terrific sales person. She had the car that I traded appraised very fast. I already had decided on the van that I was purchasing from the internet before I arrived. We had the paperwork done very fast. I drove away three hours later in my new van. Thank you Caryn!
Easy to work with and everyone was very professional. Loved my salesman Moe. Also Diamond helped me at first and Adam was our financial guy and was super helpful. Definitely will consider them for my next Honda car ! They had my car in stock. Very clean inside the facility.
The dealership was very easy to work with and very friendly. I would recommend them to others.
They had the car I wanted. They did what I needed to make the deal happen. What more can you ask for?
This was a truly pleasant car buying experience. My salesperson, Moe, was kind and efficient and his enthusiasm was infectious. Adam in the finance department was especially helpful.
Chad was fantastic. We waited too long to finalize the deal. Finance was held up also. We did not make an appointment, but 3 hours was rather excessive.
Very easy process for trading and buying a car. Sales person was great! And Finance person was great!
Everyone was extremely helpful…was fast and efficient..made me feel at home …I would recommend anyone wanting to buy a new car to check this place out
After several bad experiences with Honda dealers in the Raleigh NC area we called Colonial Honda in Virginia. It was a very pleasant experience. Our salesman was great to work with. Management was also great to work with. The two hour drive from NC was well worth it. We will definitely call Colonial Honda when we’re ready for the next new Honda.
Chad was great! Very helpful and listened to what I wanted. The process was as quick as possible. The business office women was excellent also
Chad was great to work with in finding the car we wanted and a smooth purchase!
Everyone that came in contact with absolutely fantastic. And did a great job thank you all.
Everyone was very professional and very helpful. They did not push me to purchase a vehicle. When I decided to purchase a vehicle, they made it very easy.
Customers are valued! Wendy is a top notch sales agent! She was deliberate with her time and walked us though the process and is very knowledgeable about the Honda vehicles. Additionally the finance department continued the excellent service with explaining all paperwork before signatures and offering an opportunity for answering questions. Colonial Honda personnel made this experience rewarding!
They turned an unhappy situation into a positive one, Thank you for your kindness and hard work Jenny Lockett!
Everyone was a pleasure to work with. Very happy with the deal and my new Pilot!
I have purchased 3 Hondas from your dealership. It’s worth the drive. Chad went above and beyond to make the sale happen.
They are wonderful - always willing to work with you regardless the situation. Everyone there is friendly, helpful and courteous.
Sales representative was knowledgeable about his product friendly and lessened to our concerns. Finance manger went the extra mile in finding us a great interest rate and offered after sales products in an informed presentation.
My experience with this dealership is always professional, pleasant and courteous. I have purchased 2 vehicles from them and the service is dependable and prompt. I recommend them for your automobile purchasing and servicing needs.
Very good salesperson. Very patient and helped me select my car. Love my new Honda.
The dealership was wonderful . The sales person, Wendy, was absolutely amazing. She spend time with my young adult daughter buying her first car. The financial person was also amazing and had my daughters best interest at heart.
We had an excellent experience with Wendy as our sales person. She was perfect. If I ever buy another car i will ask for Wendy to help me Also, the manager, Aaron was also very very helpful
CMA’s Colonial Honda staff had great customer service and they repaired my car quickly.
Excellent dealership, sales person was excellent, Wendy Sparks. Would buy again as long as we can deal with Wendy.
I've used my local dealership for years and my overall experience has been great, thank you!
Brought my Honda into the dealership for State inspection and the mechanic did some extra benchmark (readjusted headlamp) and I was not charged. Very nice.
Great dealership; polite staff and very helpful service advisors. I would gladly purchase my next vehicle at CMA Colonial Honda.
Will keep your Honda in good condition, and keep track of maintenance that is due. Have been taking my car here since I purchased it (here) and haven’t been disappointed.
CMA Colonial Honda proved to present as Efficient, polite, professional, prompt before, during and following the service provided.
I am very Pleased with service and efficiency of personnel. Everyone I encounter are very polite and go out of their way to make sure customers have a positive experience.
Thank you for your prompt service and thorough inspection of my car today at Colonial Honds
I have dealt with this dealership for years. The Sales and Service Departments are great. I recently bought a new vehicle and Wendy Sparks in Sales was fantastic answering all my questions and explaining to me the electronics and safety features on my car. Karl Soloe Service Mgr. has always worked with me on any vehicle concerns. The Service Dept has given me good service. I wouldn’t go to any other dealership to buy a vehicle or have it serviced.
Shawn was very helpful and answered all the questions we had and explained everything thoroughly.
The service was very fast and the service advisor was knowledgeable and informative. We were in and out in 40 minutes.
Friendly and knowledgeable staff. Explain service requirements and charges. Easy to schedule service and efficient in the shop.
Always the best!! 22 years and so grateful! Thank you so much!!! Merry Christmas! Happy New Year! Appreciate all you do for us.
Great dealership to do business with. Employees are good folks and actually care about you.
Professional, courteous and fair pricing. Handled quickly and with detail. Very impressed and happy customer!
I was quickly greeted as soon as I walked in the door at the service department
Excellent service by the service writer (Crystal). In and out in a timely manner. The part she ordered was there as she said.
The best! I cannot say enough good things about Colonial Honda. They are so good about keeping my car in tip top shape. Everyone is so nice and knowledgeable. I won't go anywhere else!
I was a pretty easy customer and knew what I wanted. Tim Lewis was honest and did not steer me wrong.
Excellent service, had my oil changed and tires rotated, only waited about an hour, staff was friendly and helpful
Everyone was professional and personable. Super easy to work with especially Diamond Caryn and the finance lady.
Brandon Booker was amazing! He definitely is an all star!!! He went above and beyond for my service!!
This dealership is always clean and very efficient. Devon was knowledgeable and prompt communicating the information on my vehicle. I would definitely recommend
This is our third purchase at Colonial Honda. The people are always friendly, helpful, and willing to patiently answer questions. Wendy took time to go over the new van with me and all the new features. We did this until everything was set up and I was comfortable.
Very good service. Salesman was nice and explained all the features. Everyone in dealership was polite and friendly.
Professional and efficient. Quality service and excellent customer service. Great experience every time I come.
The associates where friendly. Helpful and very nice. Took good care of my needs. Very helpful
I highly recommend Colonial Honda they are always professional and helpful. Devin was very knowledgeable and made it easy to understand what services I needed and options that were available!
I’ve purchased 3 vehicles from this dealership. The sales and service have been good.
The staff was friendly and the service agent gave me a discount. The wait time wasn't long.
Y’all were absolutely amazing customer service excellent and kid zone was so cool thank you for thinking of the little ones
Always professional and service is excellent .Always professional and service is always excellent with fair pricing.
The salesman Shawn Tyner was great - very knowledgeable and helpful. The showroom was very clean and appealing. The coffee machine was awesome. I would definitely recommend Shawn to friends and family.
It’s a great dealership & they give great quality of work. It’s a good place
Trustworthy sales people followed up by a stellar service department. They made me feel comfortable and confident. Highly recommend!
Mostly good courteous service but some consultants are grouchy on more than one occasion. I had a very nice lady, Melinda, I believe Iher name was this time. I had to return the same day for low tire pressure due to needing to recalibrate but usually it’s a good experience.
Fast and friendly service Knowledgeable staff Car wash Will return Thank you Kim Poore Great
I think this is one of the best dealers you can work with because they are all professional and they actually don’t mind speaking to you
I was satisfied with all personnel and service. Thanks for the job you have done today.
Friendly, caring staff! Nice atmosphere- clean facility. Explained every service necessary. Very attentive. Caring people.
Excellent service and Facilities. Courteous staff. Convenient and efficient. Would recommend this dealership to others.
I had a good experience today. I wish you did charge such a high Price for a new key..
By far the best experience I've ever had at a dealer. Came in with no appointment for an airbag recall and Jim without hesitation got me in and out with lightning fast speed. I watched as the technician (which I had the pleasure of talking with Jonathan Clarke) took extra care of my vehicle and performed an extensive check over which made me feel safer knowing what issues I have. Your dealer has done a great job employeeing this technician and advisor. 5 stars for CMA Colonial Honda.
I’m very pleased with Colonial Honda from sales to service. I would recommend them to my family and friends. They are efficient and professional. I definitely will be here for my next vehicle purchase in the near future. I give them a 5 star rating.
Very professional and fair. My battery 🪫 went dead and because I had bought a battery not too long ago, they replaced it for free.
Courteous and professional . Explained all issues and how best to maintain my car going forward.
Very nice waiting area, and Mark kept me informed and explained what needed to be done.
Very well run dealership. Employees are courteous and polite. Very nice waiting are. Work top Notch
Efficient. Thorough review of requirements. Expedient sales process. Blah blah blah blah blah blah blah
Have taken my Honda CRV’s here for service many years and would not think of going anywhere else. Waiting area is clean, comfortable and stocked with drinks and snacks. Their staff changes occasionally but their characters are outstanding.
Great customer service with everyone being kind and courteous with a smile. Feels like family.
Outstanding and prompt service at a very reasonable price; wait time was far less than I expected. Would highly recommend CMA Honda for routine maintenance.
My experience this time was very welcoming and professional. Much better than my last few experiences.
The service department at CMA Colonial Honda is the best I have seen in 20 years.
Great service, respectful, and very knowledgeable staff. A very clean waiting area. I was in and out in no time.
Convenient. Clean waiting area with great coffee. Very courteous personnel. Never had an issue with work done on my auto.
Great service! Costumer service was friendly and nice. I highly recommend people to visit that place.
The Colonial Honda service section does a really good job servicing my vehicle and offers a relaxed atmosphere lounge for customers while they wait. They also offer recommended maintenance without the pressure of up selling. I also like the complimentary beverages and snacks.
Excellent customer service; trustworthy,service hours are convenient, waiting area is comfortable, love the new coffee/latte/hot chocolate/cappuccino machine; need to package that up and take home!!!! Devon Schuman is absolutely awesome!!
I am a long-term customer of Colonial Honda and I will continue to be one. I trust Mr. Solo and his staff.
I am able to schedule a service appointment and choose a service advisor often with 1 or 2 days notice. I like the appointment confirmations and reminders. Employee's are cheerful, respectful, and grateful toward you. No BS recommendations. Service has always been done quickly and correctly. Highly recommend servicing your Honda here. I am not able to comment on the Sales Dept. as I did not live in this area when I purchased my Hondas.
Doc and Rae were excellent to work with, but I appreciated the team effort from CMA. Everyone from reception to management was helpful fair and friendly. I love my new Honda!